Work at Home Chat Assistant: Engage with customers in a virtual plant nursery environment, providing expert guidance on plant care, selection, and troubleshooting. Respond promptly to inquiries, offering personalized solutions and fostering a positive customer experience. Utilize your passion for horticulture to educate and inspire plant enthusiasts, ensuring their satisfaction and loyalty. Collaborate with team members to enhance service quality and share insights. Embrace continuous learning to stay updated on plant trends and innovations, contributing to the nursery’s growth and success.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.