Virtual Chat Support Specialist: As a Virtual Chat Support Specialist, you’ll engage with customers online, providing prompt and friendly assistance. Your role involves addressing inquiries, resolving issues, and offering product insights, all while maintaining a positive brand image. You’ll collaborate with the marketing team to ensure consistent messaging and gather customer feedback to enhance service quality. This remote position requires excellent communication skills, adaptability, and a passion for helping others, making it ideal for those seeking a dynamic entry-level opportunity.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.