Text Chat Support Agent (Remote / Entry Level): As a dynamic Text Chat Support Agent, you’ll be the friendly digital face of our company, assisting customers with inquiries and resolving issues efficiently. Your role involves engaging with clients through text-based communication, ensuring a seamless and positive experience. You’ll utilize problem-solving skills and empathy to address customer needs, while collaborating with team members to enhance service quality. This remote position offers flexibility and growth opportunities in a supportive environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.