Social Media Support Specialist – Facebook Messenger: As a key player in our wellness-focused team, you’ll engage with customers via Facebook Messenger, providing empathetic and timely assistance. Your role involves addressing inquiries, resolving issues, and promoting a positive brand image. You’ll collaborate with internal teams to ensure customer satisfaction and gather feedback for continuous improvement. Strong communication skills and a passion for wellness are essential. Join us to make a meaningful impact in the lives of our community.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.