Social Media Support Specialist – Facebook Messenger: As a dynamic entry-level team member, you’ll engage with our vibrant dance community through Facebook Messenger. Your role involves addressing inquiries, resolving issues, and providing exceptional support with a friendly, professional demeanor. You’ll collaborate with our team to ensure seamless communication and enhance customer satisfaction. Your passion for dance and social media will drive you to create memorable interactions, fostering a positive brand image and building lasting relationships with our audience.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.