Remote Social Media Help Specialist – Entry Level: Join our dynamic team to engage with customers across social media platforms, providing prompt and friendly assistance. You’ll monitor comments, answer inquiries, and resolve issues, ensuring a positive online experience. Collaborate with marketing to enhance brand presence and gather feedback for continuous improvement. Ideal candidates are tech-savvy, possess excellent communication skills, and have a passion for customer service. This remote role offers flexibility and the opportunity to grow within a supportive environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.