Remote Chat Moderator: As a Remote Chat Moderator, you’ll engage with customers in real-time, providing exceptional support and guidance. Your role involves answering inquiries, resolving issues, and promoting products to enhance sales. You’ll maintain a friendly and professional tone, ensuring customer satisfaction while meeting performance targets. Adaptability and quick problem-solving skills are essential. Collaborate with team members to improve processes and contribute to a positive online experience. Join us to make a difference in customer interactions from anywhere.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.