Entry-Level Live Chat Support Specialist: As a dynamic communicator, you’ll engage with customers in real-time, providing swift and effective solutions to their inquiries. Your role involves understanding customer needs, offering product insights, and ensuring a seamless online experience. With a focus on empathy and clarity, you’ll build rapport and foster customer satisfaction. This position is perfect for those eager to develop their problem-solving skills in a fast-paced, digital environment, contributing to the company’s reputation for exceptional service.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.