Digital Customer Support Specialist – Entry Level: As a vital part of our team, you will engage with customers through digital channels, providing exceptional assistance and resolving inquiries efficiently. Your role involves guiding customers through their online shopping experience, offering personalized book recommendations, and ensuring satisfaction. You will maintain a friendly and professional demeanor, utilizing your communication skills to foster positive relationships. Embrace the opportunity to learn and grow in a dynamic environment, contributing to our mission of delivering outstanding service.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.