Service Desk Support Specialist I (Part-time): As a vital first point of contact, you will assist customers with inquiries, troubleshoot basic issues, and provide exceptional service. Your role involves managing chat interactions, ensuring prompt responses, and maintaining a positive customer experience. You’ll collaborate with team members to resolve challenges and escalate complex issues when necessary. Ideal candidates are empathetic, tech-savvy, and possess strong communication skills. Join us to enhance customer satisfaction and contribute to a dynamic support environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.