Help Desk Support – Entry Level / Remote: As a vital part of our team, you’ll provide exceptional customer service to salon clients, addressing inquiries and resolving issues efficiently. You’ll manage communication via chat, ensuring a seamless experience. Your role involves understanding client needs, offering solutions, and maintaining a positive rapport. With a focus on continuous learning, you’ll adapt to new tools and techniques, contributing to the salon’s success while working remotely in a dynamic, supportive environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.