Entry Level Chat Support Specialist: As a Chat Support Specialist, you’ll engage with customers to provide exceptional service and resolve inquiries efficiently. You’ll utilize your communication skills to assist users, troubleshoot issues, and ensure a seamless experience. This role requires empathy, patience, and a proactive approach to problem-solving. You’ll collaborate with team members, contribute to a positive work environment, and continuously learn to enhance your support capabilities. Join us to make a meaningful impact in customer satisfaction.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.