Virtual Chat Support Specialist – Immediate Start: Join our dynamic team as a Virtual Chat Support Specialist, where you’ll assist customers in navigating our extensive book collection, answer inquiries, and provide personalized recommendations. Your role involves ensuring a seamless online shopping experience, resolving issues promptly, and maintaining a friendly, professional demeanor. Ideal candidates are passionate about literature, possess excellent communication skills, and thrive in a fast-paced environment. Embrace this opportunity to connect readers with their next favorite book while enhancing your customer service expertise.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.