Technical Customer Support Specialist: As a dedicated entry-level team member, you’ll assist users in navigating the dynamic world of cryptocurrency. Your role involves addressing inquiries, troubleshooting technical issues, and providing clear, concise solutions. You’ll engage with customers via chat, ensuring a seamless experience while enhancing their understanding of digital currencies. Your passion for technology and excellent communication skills will drive customer satisfaction and foster trust. Join us to empower users in their cryptocurrency journey with confidence and clarity.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.