Remote Social Media Help Specialist – Entry Level: Engage with our online community by providing prompt and friendly assistance across various social media platforms. Monitor and respond to inquiries, comments, and messages, ensuring a positive experience for all users. Collaborate with team members to address concerns and share feedback. Stay updated on social media trends to enhance engagement strategies. Ideal candidates are proactive, empathetic, and possess excellent communication skills. Join us in fostering a supportive and interactive online environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.