Help Desk Support – Entry Level / Remote: As a vital first point of contact, you’ll assist users with technical inquiries, ensuring seamless digital experiences. Your role involves diagnosing issues, providing step-by-step guidance, and escalating complex problems. With a focus on tutoring, you’ll empower users by explaining solutions clearly, fostering self-sufficiency. Strong communication skills, patience, and a passion for technology are essential. Join us to enhance user satisfaction and contribute to a supportive, remote-friendly environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.