Entry Way Careers

Entry Way Careers

Chat Support Specialist (Entry Level / Training)

Chat Support Specialist (Entry Level / Training): As a vital link between our customers and services, you will provide prompt, friendly, and accurate assistance through chat. Your role involves addressing inquiries, resolving issues, and ensuring customer satisfaction. With a focus on clear communication and empathy, you’ll learn to navigate our systems and collaborate with team members. This position offers growth opportunities and the chance to enhance your problem-solving skills in a dynamic, supportive environment. Join us to make a difference!

What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers. 

Contract length: No fixed term.

Rate: $35 per hour.

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.

Hours per week: 10 + hours a week.

Location: Remote work online (United States preferred).

Customer support chat workers are in huge demand worldwide right now. 

If you can start right away please apply below.